Here are some of the most frequently asked questions we’re asked about switching to Orange Genie Accountancy:

How easy is it to switch?

It’s very easy indeed. Once you’ve informed us and your current advisor that you want to switch, you can leave the rest to us.

What happens to my previous accounts?

You should still receive the service you’ve paid for even though you’re leaving, so you can usually expect your previous advisor to complete your accounts. If you’ve lost trust in your previous advisor and you’d like us to review previous years, your Orange Genie accountant will be happy to discuss this with you.

How long will the switching process take?

As soon as you’re signed up with Orange Genie and given us permission, we’ll contact your previous advisor to get the process moving. We’ll do everything we can to complete the switch as quickly as possible, and we’ll usually have all your accounts moved over within one month.

What if I’m using different software?

We recommend FreeAgent or Xero, depending on the specific needs of your business. If you’re currently using something else, we’ll help you switch your data over at no additional cost – which could save you up to £300. If you prefer to keep your current software, we can work with most packages, as long as they’re compliant with Making Tax Digital - your accountant will discuss this with you.

When is the best time to switch?

It’s likely that your previous advisor will have a monthly payment cycle, so there won’t be a specific date that will save you money. In most cases the only concern is your notice period, and that will depend on your contract with your previous advisor. Your accountant will advise you of the best date to switch, once any notice period has been confirmed.